Cancellation Policy for Detective Guru

Effective Date: Monday, 15^th December, 2025

At Detective Guru, a service operated under its parent company Secret Watch Detectives Private Limited, we understand that there may be circumstances in which you need to cancel services or products booked through our Website. This Cancellation Policy outlines the applicable guidelines and procedures. Please review this policy carefully before availing our services.

1. Services and Products Covered

This Cancellation Policy applies to all services and products offered by Detective Guru under Secret Watch Detectives Private Limited through the Website at www.detectiveguru.net.

2. Cancellation Period

The cancellation period for services or products may vary depending on the nature of the investigation or service booked. Details regarding the applicable cancellation period will be mentioned in the respective service description or shared by Detective Guru or Secret Watch Detectives Private Limited at the time of booking.

3. Cancellation Process

To request a cancellation, please follow the instructions provided on the Website or contact our customer support team. Detective Guru and its parent company, Secret Watch Detectives Private Limited, may require certain details to process your request, including booking information and the reason for cancellation.

4. Refund Policy

Refund eligibility depends on the type of service or product booked. Certain services may be eligible for full or partial refunds, while others may be strictly non-refundable. Refund terms will be clearly communicated by Detective Guru or Secret Watch Detectives Private Limited before service initiation.

5. Non-Refundable Services and Products

Certain services or products are non-refundable. These may include, but are not limited to, personalized investigation reports, background verification services, digital documentation, or services that have already commenced or been partially delivered by Detective Guru or Secret Watch Detectives Private Limited.

6. Cancellation Fees

In some cases, a cancellation fee may apply based on the service booked and the stage at which the cancellation request is made. Any applicable cancellation fee will be determined by the service-specific terms set by Detective Guru under Secret Watch Detectives Private Limited.

7. Changes to Cancellation Policy

Detective Guru and its parent company, Secret Watch Detectives Private Limited, reserve the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting on the Website. Continued use of the Website or services constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions or require further clarification regarding this Cancellation Policy, please contact:

Manager – Investigations
(For Detective Guru, a unit of Secret Watch Detectives Private Limited)
E-mail: info@detectiveguru.in
Contact: 9990555369
Registered Address: 284, 3^rd Floor, Satya Niketan, New Delhi – 110021, India