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Grievance Officer

Welcome to the Grievance Officer Page.
We understand that sometimes concerns arise, and it’s important to address them promptly and effectively. Our commitment to transparency and accountability drives us to provide this platform for you to voice your grievances or complaints.

How to Reach Us:

If you have a grievance or complaint, please feel free to contact our Grievance Officer through any of the following channels:

Name: Bebishmita Lenka

Phone: +91-9990555369

Mailing Address:

Time: Monday – Friday (10:00 AM – 6:00 PM)

What to Include:

When contacting us, please ensure that you provide the following details:

Your name and contact information.

A clear description of the grievance or complaint.

Relevant documents or evidence supporting your claim, if available.

Our Commitment:

Upon receiving your grievance or complaint, our Grievance Officer will acknowledge receipt promptly and begin investigating the matter thoroughly. We are committed to resolving grievances in a fair, transparent, and timely manner.


We understand the sensitivity of the issues you may raise. Rest assured that all communications with our Grievance Officer will be treated with the utmost confidentiality. Your information will only be shared with individuals directly involved in the investigation process.


Your feedback is valuable to us. We continuously strive to improve our processes and services. If you have any suggestions or feedback on how we can enhance our grievance handling procedures, please don’t hesitate to let us know.

Thank you for entrusting us with your concerns. We are dedicated to addressing them promptly and ensuring your satisfaction.

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